Story
Finding 1. Cancellation rate is 8.4% and repeat-booking rate is 21.6% across 2,200 stays.
Finding 2. Average NPS is 43.1, providing a direct guest-experience benchmark.
Finding 3. Capital Plaza has the highest average NPS among hotels represented.
Filter → compare KPIs → inspect charts → pivot → export.
Dataset: 2,200 rows · 13 fields.
